Texas Defensive Driving Course Support

Need help with course access, certificate email delivery, payments, or general support? Send us a message and we’ll reply by email.

Quick Help

Most common questions are answered in the FAQ.

Email

support@25defensivedriving.com

Use the form below for the fastest help.

Course Help

Need help with course access, payment questions, or certificate email delivery? Use the form below and include the email used to enroll so we can help faster.

Send us a message

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Quick FAQ

How do I get back into my course or resume where I left off?
After you enroll, we automatically email your secure course resume link. Look for an email with the subject “Course Access + Resume Link — $25 Defensive Driving Course.”

Open that email and click Resume Your Course. Your course will reopen so you can continue from your saved progress. You can use the secure resume link from any device.

If you do not see the email, check your Spam, Junk, Promotions, or Other folders and search your inbox for “25 Defensive Driving” or “Course Access + Resume Link.”

Important: You do not need to keep the course browser tab open, and you should not use your browser’s Back button to try to return to an earlier course page. Your secure resume link is the correct way to return to your course.

Please do not purchase the course again. If you still cannot find your resume link, use the form above and include the email address used to enroll so we can help you regain access to your existing enrollment.
I didn’t receive my certificate email. What should I do?
First check spam/junk and search your inbox for “25 Defensive Driving” or your Certificate ID. If you still need help, send us a message and include the email address used to enroll.
How fast do you respond?
Most messages get a reply within one business day.
What should I include in my message for faster help?
Include your full name, the email address used to enroll, and your Certificate ID if you have it, along with a short description of the issue.

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